Insights

Our partnership model gives us a unique vantage point over the whole Life and Pensions value chain. Discover the insights we’re picking up along the way.

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    Insurtech companies challenge the brokers

    Never before has customer satisfaction been more miserable for the entire brokerage industry. It opens up a range of new players who have identified a potential “sweet spot” in the Swedish insurance…

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    The perfect forecast

    Thanks to a joint integration project between minPension, Itello and our customers a new interface (communication standard open) has been developed. The new interface enables communication to send…

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    The premiere for SPP’s entirely digital occupational pension plan

    SPP – a Swedish life insurance company, is now launching Sweden’s first full-digital occupational pension offer. “A completely new IT platform and a battery of customer-friendly digital…

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    Itello recognised by Gartner in its 2018 Magic Quadrant for Life Insurance Policy Administration Systems, Europe

    Itello, a Swedish insurtech company delivering a Policy Administration System for the Nordic markets, has been included in Gartner’s latest Magic Quadrant for Policy Administration Systems (PAS) in…

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    Inca 18.3 – Alive

    170,000 Swedish pensioners live abroad in 171 countries. This creates problems for the insurance companies that pay their pensions. As long as they are still alive, they will receive their pensions -…

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    Four key issues that drive the change in the industry

    Customer relevance – Closer customer interaction, primarily through digital channels, creates higher customer loyalty. A success factor is to work more proactively and preventively with…

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    Digital Progress in Scandinavian Life Insurance

    The research, advisory, and consulting firm Celent shared its conclusions on Scandinavian consumers’ experiences of, and expectations for, digital meetings and engagement with their life and pension…

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    minPension – significantly improved pension prognosis

    This week, representatives of Itello’s customers met to inform and discuss our collaboration project regarding the new pension prognosis service the Swedish pension hub minPension (my pension) will…

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    Already several blockchain players challenging the insurance industry

    We begin to see the first challengers in the insurance industry using the blockchain technology. We have searched for companies that can become a challenger for the insurance industry using the…

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