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About Lumera

Lumera is an insurtech company dedicated to the digital transformation of the European Life and Pensions industry.

The Prudent Revolution is our mission – bridging technology and partnership to navigate the fastest, safest path through complex change for L&P providers.

With a faultless track record from extensive migration projects, Lumera combines our cloud-native policy administration platform with deep domain expertise.

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Lumera history

The beginnings of Lumera dates back at the turn of the millennium, as the banking and insurance industries were slowly converging. Each side then had issues with dated cost structures and legacy systems designed for serving regulated markets.

A small group of likeminded pioneers recognized this as an opportunity, and that the time was right for breaking new ground: What if we could establish a common, yet flexible standard for the insurance industry? One that empowers insurers to take on their challenges and explore new business models and do so with significantly lower overhead costs.

These ideas were turned into action. The result is Inca, a versatile and extensible policy management environment that brings agility and control to life insurance and pensions providers, including their critical business processes and services.

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  • 2003

    With Swedbank signed as the first customer through a two-year contract, Itello opens for business in Stockholm, with the Royal Palace across the street from the office.  

    After five years of meticulous research, planning and development, Inca is launched in Sweden.  

  • 2004

    Inca adds a solution for occupational pensions, capable of easy and efficient management of large volumes of individual pension plans. 

  • 2005

    Nordnet becomes the second customer. 

  • 2006

    Company has a staff of 35. 

  • 2007

    Nordea is a new customer. 

  • 2008

    Major update of Inca with improved code and many new features added for extending business opportunities and minimizing costs and risks for insurers, while delivering superior performance and extensive automation. 

    The first migration takes place. 

    Movestic (Moderna) .is a new customer.  

    Nordnet is the first customer in Norway. 

  • 2009

    Inca adds support for multiple languages and currencies. 

    Major upgrade of Inca’s fund order management capabilities, ensuring a highly automated and fully transparent process.

    More than one million insurance contracts are managed by customers using Inca. 

    Company nominated to the Deloitte FAST 50. 

  • 2010

    2 million migrated policies. 

    AMF Pension and Brummer Life are new customers 

    Nordnet is the first customer in Denmark. 

    The company reaches 100 employees. 

  • 2012

    New high-performance billing engine brings significant productivity gains, making Inca ready to process hundreds of thousands monthly payouts. It also enables automation of manual tasks including recalculation, return and recovery. 

  • 2013

    Folksam is a new customer. 

  • 2014

    Inca offers fully automatic reconciliation with bank accounts, which facilitates accounting and audits.  

  • 2015

    SPP is a new customer. 

  • 2016

    Major rebuild of the Inca platform introduced, offering added support for insurance migration and automatic merging of insurances at intake. This gives individuals better overview of their savings, while reducing management costs for the provider. 

    Inca Portal Application Framework (PAF) is launched, supporting users to build business applications to service their – and policy holders´ – most pressing needs directly on the platform. 

    Europe’s largest migration project according to Gartner, 5.3 million policies migrated.    

    Company has a staff of 125. 

  • 2018

    Significant update of Inca’s Plan functionality for managing occupational pensions. Key improvements include streamlined administration with shorter processing time and the new Interactive help feature which enables smart guidance and effective skills development.  

    Monterro invests in Itello and becomes the main owner. 

    Skandia is a new customer. 

  • 2018

    As GDPR is implemented across Europe, insurers face a host of stringent data protection and privacy requirements. From day one with the updated legislation, Inca offers a suite of new features to facilitate GDPR compliance, including anonymization and filtering of personal data. Individuals may also request a copy of their personal records kept by Inca users. 

    Necessary functions and capabilities to ensure compliance with the Insurance Distribution Directive regulations (IDD) from start. 

    Over 10 million migrated policies. 

    First Nordic vendor to be recognized in the Gartner Magic Quadrant for Policy Administration Systems in Europe. 

    Fora is a new customer. 

  • 2019

    Acquires Eikos AS, expanding presence in Norway. 

  • 2020

    Inca becomes available as a cloud service –now known as Lumera Live. 

    Significant upgrade of Inca´s fund administration and fund order management functions. 

    Handelsbanken  is a new customer. 

    Eikos signs portfolio management contract with KLP. 

    The company reaches 222 employees. 

  • 2021

    To support expansion into new European markets, Itello rebrands as Lumera. 

     AlmostClose to 12 million migrated policies. 

    PP Pension migrates to Lumera Live solution with implementation by Future Core Cloud 

    Skandia selects Lumera for major enterprise systems upgrade. 

Latest news

Skandia selects Lumera for major enterprise systems upgrade

Stockholm, August 17, 2021 – Lumera, a leading insurtech company dedicated to the digital transformation of the European life and pensions industry, has entered an agreement with Skandia to deliver…


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Itello rebrands as Lumera to support European expansion

Stockholm, April 21, 2021 – Itello, a leading provider of Policy Administration Systems and digital solutions for the life and pensions insurance industry, has announced a major rebrand to support…


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PP Pension migrates to Itello Live solution with implementation by Future Core Cloud

Stockholm, March 15, 2021 – Itello, working in partnership with Future Core Cloud, has signed a multiyear contract with PP Pension, a mutual occupational pension association for the Swedish media…


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Nordnet partners with Itello to address new market emerging from Norway’s EPK pension reform.

Oslo, February 15, 2021 – Nordnet, the leading Nordic digital savings and investment bank has extended their implementation of Inca, Itello’s policy administration system, to underpin its service…


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Lime Technologies CFO joins Itello Board of Directors

Stockholm, January 12, 2021 – Itello, a leading provider of Policy and Administration Systems and digital solutions for the life and pension insurance industry, has appointed Magnus Hansson to its…


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Eikos signs portfolio management contract with KLP

Oslo, November 26, 2020 – Itello subsidiary Eikos AS has signed a contract with KLP, Norway’s largest pension company and the dominant player in the municipal sector. The five-year contract…


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Press contact

Christine Blinke
CMO

Phone: +46 8 4109 4000
Email: press@lumera.com

Regeringsgatan 28
SE-111 53 Stockholm, Sweden

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