Robert Burman

Teamlead

Why did you want to join Lumera?

A former colleague recommended that I apply to Lumera. Lumera seemed like a forward-thinking company with a lot of drive.

What’s the best thing about working at Lumera?

I get to work closely with our customers and help them solve problems on many different levels. The challenge of managing the complexity of insurance means that I learn new things on a daily basis, which is very stimulating. It gives a great sense of satisfaction to be able to deliver a solution to an insurance administrator’s problems. In addition, fairly complicated cases often put my technical knowledge to the test. Though we are starting to become a rather large company with many employees, I feel that Lumera is nonetheless intimate and familial with all employees. The overall expertise of the company is significant.

What is your work day like at Lumera?

Every day is a completely unwritten page. Some days I can more or less deal with my tasks in peace and quiet, while others may require me to rapidly change my plans to help a customer with an urgent case. Some of my tasks can be resolved immediately, but there are also tasks that require a more in-depth analysis or a need to involve my employees.

How would you describe Lumera as a workplace in just a few words?

Very high employee competence levels. We deliver one of the leading insurance administration products on the market. It is very easy to be given and assume responsibility.

Itello and Eikos are now Lumera

We’ve changed our name but not our mission!